City of Austin Utilities is provides an online platform created by government to pay city of Austin energy bills online. In a program that other cities throughout the United States should take notice of, the City of Austin Utilities department has put together a consolidated website (coautilities.com) for all of the utility bills that the city manages. The website allows residents to pay most, if not all, of their utility payments through the one login, making the website incredibly useful. Through this site coautilities.com, you can pay Austin Energy, Austin Resource Recovery, Austin Water, Drainage Service and Street Service.
Getting Started with City of Austin Utilities *
Go to the official website of City of Austin utilities through Google search or simply type “coautilities.com” in your web browser and you will be taken to the home page of city of Austin utilities. (see the pic below)
City of Austin Utilities Sign up *
If don’t have an online account for City of Austin utilities online services, click on the yellow button titled “Register” at the bottom of the screen. On the registration forms you will be asked to enter various pieces of information in regards to your utilities accounts as well as your personal information. Once you are done setting up your account through the forms, you will have a user name and password to use to log in to the site and manage your combined accounts.
City of Austin Utilities Login *
Now return to the home page and click the green button titled “Login” This will take you to the City of Austin Utilities login page. Type your username and password you just created during registration into the fields provided and click the “Log In” button. This will take you to your account dashboard.
City of Austin Utilities Bill Pay *
Once you are logged into your coautilities.com account, it is time to pay your utilities bill. Choose which of the utility bills you would like to make a payment toward. Select the amount that you would like to pay toward the chosen account’s balance. Input your billing information. In most cases you will be entering your checking account number and your bank’s routing number. Submit the payment and verify that your billing details are correct to finalize the transaction.
City of Austin Utilities Bill Payment Tips *
Even though bill payment at City of Austin Utilities is safe and secure, you should take a few precautions while making bill payment at City of Austin utilities online platform. When you are using the account for online payment, avoid using public Wi-Fi networks. And check “Remember Me” only on your personal workstation or laptop which is not used by anyone else. Keep changing your password every 60-90 days to maintain security.