Founded in 2000, Walmart is one of the largest retail chain stores in the US. Walmart operates nearly 11,000 stores in 27 countries and e-commerce websites in 11 countries. As a leading retail store, Walmart stocks and sells a broad range of household goods and products. Walmart’s headquarters in located in San Francisco Peninsula close to the Silicon Valley. Each week, more than 245 million customers shop at its stores worldwide and online. Walmart also operates myfamilymobile.com a web service dedicated to family communication needs. As at the start of 2015, Walmart had 2.2 million employees worldwide and net sales of $482.2 billion.
Walmart Product Protection Plan
Walmart has partnered with Asurion to provide dedicated product-support to consumers. Under Walmart Product Protection Plan, consumers who purchase electronics from Walmart are eligible for professional support, assistance with configuration, product replacements, or reimbursements for covered products.
Consumers who sign up for product protection plans get replacements in the event of a mechanical failure or electrical failure resulting from power surge or adverse conditions. To get a replacement or reimbursement, you need to file and submit a valid claim form. Reimbursement can be in the form of an e-gift card or a check that’s equal to the buying price of the product including taxes as indicated in the receipt.
Creating a Product Care Account
As a Walmart customer, you can easily and quickly create your product care account online. Simply go to productassist.com and click the “register” button. You will be directed to the registration page where you will be required to provide your full name, email address, and your preferred password.
Enter all the above details as required correctly and the product information on your receipt. Also, ensure that you provide a valid email address so that you can receive the confirmation message for account creation. Once you complete the process, your product will appear under “My Plans” page. If one or more products are missing, you may have to register them again. Keep your receipts handy so that you can use it to enter the required product information.
Filing Product and Service Claims
Once you create your product care account, you can easily file a claim for product or service in the event of an accident. Simply go to productassit.com/walmart and login your account. Make sure that you have the product receipt with you so that you enter the product details accurately. In the event of a product breakdown, you will be enrolled on a schedule service or be instructed on how and where you should send your product. A repair professional will also be dispatched to oversee home repairs. You can also make a follow-up and view the status of your claim from your online account.
- Speedy service
- Exceptional support
- Convenient coverage
When you buy products, always save your receipts so that you can have an easy time filing a claim
Check the terms of your product care plan to see what is covered and not